Categories of Information We Collect
We collect personally identifiable information through communications with you, or through the Website, whenever you interact with us online such as when you register for a shopping account on our Website or purchasing products from our Website. This information may include your name, contact information including email address, demographic information such as postcode & preferences, and other information relevant to customer surveys and/or offers.
We may also collect personal information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you. We also gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser information, Internet Service Provider (ISP), operating system, date/time stamp and clickstream data.
How We Use Your Information
We use your personal information that we collect to conduct our business and to provide you with the best possible products, services and experience. To best serve you, we may share your personally identifiable information with service providers that provide support services to us or that help us market our products and services. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from LKBS. We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify you, contact you, or bring legal action to protect your rights or the rights of LKBS or others. We may also disclose your personally identifiable information when you ask us to do so or when we believe it is required by law.
Cookies, Web Beacons, and Other Similar Technologies
We reserve the right to use “cookie” and “web beacon” technologies in the future. Cookies and web beacons distinguish you from other visitors, track your IP address and usage of our Website, and identify the name of the website from which you linked to mysaintmyhero.com. This information would be used to fulfill contracts with our business partners, and to help us serve you better by improving our Website design, as well as our products, services, and promotions. We will not otherwise track any information about your use of other websites. Non-personally identifiable information obtained through cookies and web beacons may be shared with or obtained by service providers on our behalf.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a Website. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.
We may use both a session and a persistent cookie. This LKBS-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our Website and in some cases, your e-mail address. Your e-mail address would only be saved in this LKBS-placed cookie if you register with us. A web beacon would allow us to capture certain additional types of information about a visitor’s actions on a website, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.
When you visit our Website, we may use both a session and a persistent cookie. This LKBS-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our Website and in some cases, your e-mail address. Your e-mail address is only saved in this LKBS-placed cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor’s actions on a website, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.
Third-Party Advertising Partners
We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet. These service providers may collect non-personally identifiable information about your visits to our Website, and your interaction with our products and services. Such non-personally identifiable information is anonymous and does not include your name, address, e-mail address or other personal information. The anonymous information is collected through the use of a pixel tag (also known as cookies and action tags), which is industry-standard technology used by most major websites.
In addition to the anonymous information about your visits to our Website, our service providers may also use the anonymous information about your visits to other websites to target advertisements for products and services available from LKBS.
Children’s Online Privacy Protection Act Compliance and Children’s Privacy
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Website is not targeted for use by children under the age of 13 and LKBS does not knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to LKBS for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
Links to Other Websites and Services
Questions and Contact Information
To update us with your information-sharing preferences, you may contact us using one of the following methods: E-mail info: [email protected].
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using our Website. To guard your information, our Website uses PayPal. We do not store any credit card information on our servers. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our Website.